To return a product at Mav4Life® , you'll need to request a Return Merchandise Authorization (RMA) number. This can be done through our returns department. NO returns of any type will be accepted without an RMA.
To request a return:
Monday – Friday, 10 AM – 4 PM EST
We'll need the following information to authorize your return:
- Customer name or number
- Invoice number
- SKU Number(s)
- Nature of the problem
In general, Mav4Life® accepts returns on merchandise within the 30-day warranty period*.
Original shipping charges are not refunded on returned items. Customers are responsible for all shipping charges back to Mav4Life® on returned items, and Mav4Life® will pay the shipping charges on the repaired or exchange item(s) going back.
Returns within the 30-day warranty period can be for exchange or repair at Mav4Life® discretion. Please be aware that specific manufacturers have more restrictive return policies.
* The 30-day warranty period begins from the date of invoice.
Our return address is: 3570 NW 53rd Court Fort Lauderdale, FL 33309